Privacy Policy
Last Updated: December 30, 2024
1. Crisis and Emergency Disclaimer
Minda is a service designed to provide mental well-being tools, but it is not a crisis or emergency service. If you are in distress or experiencing a mental health emergency, you should:
- Immediately stop using Minda.
- Contact your local emergency services or crisis hotline (e.g., 988 in the US).
- Seek immediate assistance from a qualified mental health professional.
Minda cannot provide real-time or emergency assistance.
2. Purpose of this Privacy Policy
This Privacy Policy explains how SELECTED FANS ("we" or "Minda") collects, uses, and protects your personal information. By accessing our services, you agree to the practices described here. If you do not agree, please refrain from using Minda.
3. Eligibility
Minimum Age: You must be at least 18 years old to register for an account. Users aged 13-17 may only use Minda under the consent and supervision of a parent or legal guardian.
No Services for Children Under 13: Minda does not knowingly collect information from children under 13. If such data is identified, it will be promptly removed.
4. Information We Collect
To provide and improve our services, Minda may collect the following types of data:
- Account Details: Such as your email address and any optional profile information you provide.
- Session Data: Interactions within Minda, used to enhance service quality.
- Usage Insights: Aggregated data on how you engage with the platform, for analytics and feature development.
5. How We Use Your Data
Your information helps us to:
- Deliver Services: Tailor features and provide a personalized user experience.
- Enhance the Platform: Improve our offerings through analytics and feedback.
- Comply with Regulations: Meet legal obligations when necessary.
6. Safeguarding Your Data
We are committed to protecting your personal information through:
- Secure Infrastructure: Utilizing systems that adhere to established data protection standards.
- Privacy-Oriented Design: Developing tools and processes to enhance confidentiality.
- Continuous Evaluation: Regular reviews to improve our data protection practices.
7. Your Rights
As a Minda user, you have the following rights:
- Data Access: Request a copy of the personal information we store about you.
- Data Deletion: Submit a request to delete your account and associated data by contacting love@minda.co. We will fulfill requests within 30 days, unless retention is legally required.
- Communication Preferences: Reach out to us to adjust how you receive updates and notifications.
8. Communications
By signing up, you agree to receive:
- Essential Notifications: Information about important updates or changes to our services.
- Optional Promotions: Marketing content, which you can opt out of via email settings or by contacting us directly.
9. AI-Powered Services
Minda leverages artificial intelligence to deliver its services. Users should understand that:
- AI Limitations: Responses may vary in accuracy or applicability to individual situations.
- Not a Replacement: AI-based suggestions do not replace professional mental health advice.
- User Responsibility: Decisions based on interactions with Minda's AI are the user's responsibility.
10. Intellectual Property
All content, features, and functionalities within Minda are the intellectual property of SELECTED FANS. The AI model used within the platform is licensed and not owned by SELECTED FANS. Users:
- Retain ownership of original content submitted during interactions.
- Grant Minda permission to use submitted content for platform improvement and research purposes.
11. Prohibited Activities
To maintain a safe and respectful platform, you agree not to:
- Use Minda for any illegal or harmful purpose.
- Attempt unauthorized access to systems or data.
- Share false, harmful, or abusive content within the platform.
12. Policy Updates
This Privacy Policy may be revised periodically to reflect changes in our services or legal requirements. Users will be notified of significant updates via email or through the app. Continued use of Minda after updates constitutes agreement to the revised terms.
13. Accessibility
Minda is committed to accessibility. If you encounter challenges using our platform or have specific needs, please contact us at love@minda.co.
14. Contact Information
For any questions or concerns about this Privacy Policy or your personal data, reach us at:
By using Minda, you confirm that you understand and accept this Privacy Policy.